Customer Support

FAQ

Membership Questions

How do I access the videos I purchased?

How long do I have access to the videos in the Membership?

How can I update my credit card?

How do I cancel my membership?

Do I need to have a credit card to join the Membership?

Product & Shipping Questions

What kind of warranty do you offer on your products?

Do you have a shipping question?

Purchase Questions

Can I purchase without a credit card?

My credit card/Paypal is not working for purchases?

Why do your tutorials cost so much?

Why don't you give your tutorials away for free?

How do I get a discount code or coupon?

What is the 110% Money Back Guarantee?

How can I get a refund?

Why are all your videos not available in my language?

Account Questions

How can I reset my password?

How can I change my email address?

Do you sell DVDs?

Camps & Coaching Questions

Do you have any camps coming up?

Can I schedule a private lesson for myself/friends/family?

Other Questions

Can you send me FREE products?

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